30 DAY SATISFACTION GUARANTEE
Direct purchases from Solar Factory Pool Products, Inc. of the revolutionary Solar Roller Pool Cover Remover enjoy a 30 day satisfaction guarantee, plus a 5 year limited warranty. If during the first 30 days you have used the system properly and are not happy, just contact us for refund authorization instructions on where to return the product (return S/H is paid by the customer) and a refund will be made back you your original credit card.
5 YEAR LIMITED WARRANTY
Your new Solar Roller Pool Cover Remover is guaranteed by the manufacturer to be free from defects in material and workmanship under normal use in accordance with the Manufacturer’s Installation and Use Instructions. Consumer is responsible for all shipping and handling. In general we are very lenient when it comes to warranty matters because above all we want to have satisfied happy customers and we put ourselves in your place.
Just take care and the Solar Roller will last many years to help protect and extend the life of your solar cover. Because strong chemicals are especially hard on covers we recommend allowing a sufficient post-chemical-maintenance time of 24 hrs for the water to balance before putting the cover back on the pool.
Warranty does not apply to damage resulting from accident or misuse of the product; nor alteration or modification of the product; nor improper chemical or Ph pool water maintenance; nor the rare low voltage condition called “stray current”.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES, REPLACEMENT OF DEFECTIVE PRODUCTS AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. THE MANUFACTURER WILL NOT BE LIABLE IN CONTRACT OR TORT FOR ANY DIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL LOSS OR DAMAGE ARISING OUT OF THE USE OF INABILITY TO USE THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
The Solar Roller comes with a 5 year limited warranty, 1 year full replacement, 2-5 years are prorated using MSRP of $229.95. From original date of purchase, should the Roller exhibit defects per the above limitations, the original purchaser shall pay only the following percent of the Manufacturers Suggested Retail Price (MSRP) at the time of replacement. All warranty issues must furnish a copy of the original order.